Privacy Policy

Privacy Policy – GTB Tours and Travels

At GTB Tours and Travels, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, mobile services, or book travel services with us.

1. Information We Collect

We collect personal and non-personal information such as:

  • Personal Details: Name, phone number, email address, pickup/drop address, government ID (if required), and payment details.
  • Booking Details: Trip type, travel dates, vehicle preferences, city of travel.
  • Device/Browser Info: IP address, device type, browser version, location, and cookies.

2. How We Use Your Information

We use your data to:

  • Confirm bookings and process payments.
  • Send booking confirmations and service alerts.
  • Respond to queries and provide customer support.
  • Improve website performance and travel service quality.
  • Send promotional offers (only if you opt in).

3. Data Sharing & Disclosure

We do not sell or rent your personal data. We only share it:

  • With drivers or partners to complete bookings.
  • With legal authorities if required by law.
  • With payment gateways to securely process transactions.

4. Data Security

Your information is stored in secure systems and protected by encryption. We use administrative, technical, and physical safeguards to protect against unauthorized access or misuse.

5. Your Rights

You can request to access, modify, or delete your data at any time. You may also opt out of promotional communication by contacting us.

6. Cookies

Our site uses cookies to personalize your experience, analyze site traffic, and support marketing efforts. You can control cookie settings via your browser.

7. Changes to Policy

We may revise this Privacy Policy from time to time. Updated policies will be posted on this page with a revised date.

8. Contact Us

If you have any questions about our Privacy Policy, contact us at nirmalsingh@gtbtoursandtravels.in .

Your trust is important to us, and we are committed to protecting your privacy every step of the way.